ASK, DON'T ORDER AND LEARN TO USE EXPECTATIONS
LEADING VOLUNTEERS IS NOT THE SAME AS BEING THE BOSS.
By Del Albright
The key tip I will give you is to use Expectations. If it makes you smile; write an expectation to achieve it. If it makes you frown; write an expectation to avoid it.
Leading volunteers requires you to inspire, motivate and facilitate more than be a boss. Yes, you need to give directions, make plans, keep everyone busy, and ensure the job/project gets done. But you must nurture, be nice, ask don't order, and find ways to coach rather than act like an Army Sargent.
Learn to paint a verbal picture of what you want accomplished. Use words that describe your project and how it should go down. Get buy in from your volunteers; not just head nods. Get opinions other than yours; and find ways to incorporate them so you validate the volunteer process of everyone has a say. Make them feel part of the project. If they own it; they will be back to own more.
Below is a link to facilitation. That is probably one of the best tricks you can use in managing volunteers. Check it out.
Some of the first things you should learn to do or improve: